Shipping & Returns
Information about Fireguard merchandise orders
How Fulfillment Works
All Fireguard merchandise is produced and fulfilled by Printify, a print-on-demand fulfillment service. When you place an order through our merchandise store, Printify handles payment processing, production, shipping, and delivery.
Shipping
Shipping times, costs, and available destinations are determined by Printify and displayed during checkout in our merchandise store. Orders are typically produced within a few business days and then shipped via standard carriers. Delivery times vary by location.
Returns, Refunds & Exchanges
Printify's return and refund policy applies to all Fireguard merchandise orders. The policy is displayed in the merchandise store during checkout and covers situations including defective or damaged items, incorrect orders, and other issues.
For the most current return and refund terms, please review the policies displayed in our merchandise store:
Order Issues
If you receive a damaged, defective, or incorrect item, refer to the order confirmation email for information on how to report the issue. For general questions about Fireguard merchandise, you can also reach out through our contact page.
Fireguard merchandise is produced and fulfilled by Printify. Printify handles checkout, payment processing, production, and shipping. Fireguard does not directly process payments or store payment information for merchandise orders.